top of page
UV system is off
Does the school have power, is the UV system plugged in, and is the circuit breaker on?
No
Wait for the power to return, plug in the UV system, or switch the circuit breaker back on.
Yes
Is there a good connection between the UV lamp and its connector?
No
Ensure a proper connection between the UV lamp and the connector.
Yes
​Is there moisture on the connector or lamp pins?
No
Yes
Contact the Gravity Water Team for assistance with an uncommon UV system problem (vietnam@gravitywater.org).
Seal the leak that caused moisture on the connector or lamp pins. Dry the connector and lamp pins, then reconnect the UV lamp.
bottom of page