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Rainwater harvesting tank is empty
Is the inlet of the gutter downpipes blocked, damaged, or leaking, or is the leaf filter clogged?
Yes
Unblock the downpipes, repair any damage, and clean the leaf filter.
No
Is there auxiliary water available in the pipe entering the RainBox?
Yes
No
Auxiliary water availability is outside the support Gravity Water provides. The school must address this issue independently.
Yes
Are the ball valves on the auxiliary water pipe in the correct open/ closed positions?
Is the float switch in the rainwater harvesting tank or actuated valve broken?
No
​Adjust the ball valves as needed.
Yes
Contact the Gravity Water Team for support in replacing the float switch or actuated valve (vietnam@gravitywater.org).
No
Contact the Gravity Water Team for assistance with an uncommon problem (vietnam@gravitywater.org).
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